How to reinstall Disney Plus if it's missing on Apple TV?

Technology Mar 27, 2025 17 Add to Reading List

If you've noticed that the Disney Plus app has gone missing on your Apple TV, you’re not alone. Technical glitches, accidental deletions, or software updates can sometimes lead to apps disappearing. Fortunately, reinstalling Disney Plus is a straightforward process.

In this detailed guide, we’ll show you how to reinstall Disney Plus on Apple TV step-by-step. Plus, we’ll cover some troubleshooting tips to ensure your viewing experience is seamless. For activation, be sure to visit disneyplus.com/begin.

Why Did Disney Plus Disappear from My Apple TV?

Before diving into the solution, it’s essential to understand why the Disney Plus app may have vanished from your device:

App Update Glitches: Updates can sometimes cause apps to disappear.
Accidental Deletion: Apps might get accidentally uninstalled.
Software Issues: Apple TV system updates may interfere with installed apps.
Storage Management: If your Apple TV runs out of storage, it may remove unused apps.

Step 1: Check for Compatibility

First, ensure your Apple TV is compatible with the Disney Plus app. Disney Plus is supported on Apple TV HD and Apple TV 4K models. If you have an older model (like Apple TV 3rd Generation), Disney Plus won’t be available as a downloadable app.

Step 2: Restart Your Apple TV

A simple restart can often resolve temporary glitches. Here’s how to restart your Apple TV:

Go to Settings.
Select System.
Click on Restart.

Once the Apple TV reboots, check if the app has reappeared.

Step 3: Reinstall Disney Plus from the App Store

If Disney Plus is still missing, follow these steps to reinstall it:

Open the App Store:

From the Apple TV home screen, locate and open the App Store.

Search for Disney Plus:

Use the search bar at the top and type Disney Plus.

Download the App:

Select the Disney Plus app from the search results.
Click the Download button (cloud icon) to install it.

Launch the App:

After installation, return to the home screen and open Disney Plus.

Activate Your Account:

Visit disneyplus.com/begin to activate your device.

Step 4: Ensure Your Apple TV is Updated

Running outdated software can cause app compatibility issues. Here’s how to update your Apple TV:

Go to Settings > System > Software Updates.
Select Update Software.
If an update is available, click Download and Install.
After the update, check if Disney Plus is available.

Step 5: Manage Storage Space

Insufficient storage can lead to app removal. To check your storage:

Go to Settings > General > Manage Storage.
Delete any unnecessary apps to free up space.
Reinstall Disney Plus using the App Store.

Step 6: Reset Apple TV (If Necessary)

If none of the above methods work, resetting your Apple TV might help. Be cautious, as this will erase all data and settings.

Go to Settings > System > Reset.
Choose Reset and Update.
After the reset, reinstall Disney Plus from the App Store.

Troubleshooting Common Disney Plus Issues

If Disney Plus is still not working as expected, try these additional solutions:

Check Your Internet Connection: Ensure your Apple TV is connected to a stable Wi-Fi network.
Re-login to Your Account: Sign out of your Disney Plus account and log back in.
Reboot Your Router: Restart your modem and router to refresh the connection.
Contact Support: If all else fails, visit the Disney Plus Help Center for further assistance.

Final Thoughts

Reinstalling Disney Plus on Apple TV is a simple process that typically resolves most issues. By following the steps outlined above, you’ll be back to streaming your favorite Disney content in no time. Don’t forget to activate your app at disneyplus.com/begin for seamless access.